Software Solutions

EvrekaCommercial

EvrekaCommercial is an AI-powered platform for streamlined B2B waste service delivery. It enables waste management companies to digitize operations end-to-end—combining automation, traceability, and flexible service configuration to boost performance and control across the value chain.

EvrekaCommercial for waste management software covers all operational workflows between service providers and commercial clients—from contract setup to invoicing and performance reporting.

It offers a single platform to manage complex B2B scenarios across multiple locations and vendors, including:
• Customer and service point registration
• Contract and SLA management
• Order and service execution
• Subcontractor oversight
• Billing and payment cycles
• Real-time reporting and dashboards
• Configurable service types including collection, cleaning, and swaps
• Material-specific waste and container configurations

With EvrekaCommercial, service providers boost operational accuracy, ensure revenue transparency, and increase customer retention.

  • Which Pain Points Does EvrekaCommercial Solve?

    • Fragmented management of multi-site B2B clients

    • Lack of subcontractor visibility and accountability

    • Delayed or inaccurate invoicing

    • Manual service verification

    • Low transparency in client communications

    • Lack of predictive tools and client-specific analytics for strategic planning

  • EvrekaCommercial Benefits

    •Centralized management of complex customer portfolios

    • 100% digital workflows for pricing, orders, and billing

    • Real-time oversight of subcontracted activities

    • Enhanced customer trust through transparent reporting

    • Reduced admin effort and operational inefficiencies

    • AI-powered forecasting to support proactive decision-making and strategic growth

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  • All Operations Meet in One System

    EvrekaCommercial is designed to unify data, users, and workflows in one ecosystem. It allows you to manage and connect all entities involved in commercial waste processes, including:

    • Commercial organizations

    • Branches or service points

    • Internal teams and subcontractors

    • Material categories and container types

    • Contact persons and contract scopes

    Thanks to its modular design, each stakeholder and service action is traceable, reportable, and auditable—providing the full picture at any time. EvrekaCommercial also supports tailored waste configuration per site, enabling teams to define material types, container setups, and service-specific rules with ease.

  • AI Intelligence: Predictive, Proactive, Powerful

    EvrekaCommercial goes beyond automation. It uses AI to turn operational data into actionable insights—so you’re not just tracking performance, you’re improving it.

    • Forecast trends in service volume and client demand

    • Analyze cost drivers across clients, service types, and subcontractors

    • Spot inefficiencies before they affect SLA fulfillment

    • Generate client-specific dashboards and planning reports in seconds

    • Optimize resources with predictive intelligence—no manual guesswork needed

    With AI-powered intelligence embedded in every layer, EvrekaCommercial helps commercial waste providers shift from reactive operations to strategic service management.

  • Commercial Customers: Transparent Communication at Every Step

    EvrekaCommercial enables seamless collaboration between operations teams and their commercial clients. From onboarding to final billing, each process is visible, traceable, and proactive.

    • Receive service orders digitally

    • Define multiple pricing models

    • Assign tasks to internal or external teams

    • Verify completion with GPS, signature, or photos

    • Trigger automated invoices and reports

    • Keep customers informed via automated notifications and real-time service updates

    • Track service status and contract history at each service point

    This transparent, digital-first structure eliminates friction, strengthens communication, and builds long-term trust with B2B clients.

  • Entity Database: Structured Oversight

    EvrekaCommercial’s entity database is an intelligent system that captures and manages structured data for every organization and service point:

    • Commercial customers and locations

    • Contracts, contact people, and billing rules

    • Assigned subcontractors

    • Material and asset configurations

    This allows your teams to track operational and financial data in one place—ensuring you never lose visibility as your portfolio scales.

  • Order Management: Real-Time Traceability

    EvrekaCommercial replaces paper trails and manual coordination with fully digitized commercial workflows. Orders can be configured, executed, and monitored in real-time:

    • View and update order statuses

    • Monitor performance per subcontractor

    • Receive proof of service data from the field

    • Trigger automatic invoice generation

    Apply fixed, tiered, or usage-based pricing per contract

    • Configure service-point-specific billing rules

    • Automate invoicing based on verified service completion

    Every action is logged, every update is synced, and every stakeholder stays aligned—whether in the office or on the road.

Use cases

Underground container collection

End-to-end container management

Door-to-door waste collection

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Understand customer & citizen needs and expectations, improve your service quality, and ensure absolute satisfaction.

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Evreka’s team helped create a uniquely tailored solution that meets all of Averda operational needs. The team achieved this by showing great flexibility throughout each phase of the project, from idea conception, design, implementation, to production support; enabling us to meet critical milestones.

Solid Waste Management Company | Averda

FAQ

What is a Waste Management Engagement?

Waste management is also a value chain that includes many stakeholders. Engagement for waste management systems establish the link between this chain and enables users to increase the interactive connection with all the services offered. From order receipt to invoice, necessary data and communication are provided for each step of waste management, and finally, a value is created from waste.

Why is Engagement Important?

Waste results from large community actions, so efficiently managing and regaining it as a resource is a participatory process. Waste Engagement Software acts like a customer lifecycle management for each operation to boost productivity with real-time tracking. Thus, customer retention increases while energy, time, and money spent decreases with engagement platforms.

What is Software Engagement?

Engagement Software is the front of customer-related actions and communication channels, from order receipt to invoice, for all stakeholders. These stakeholders can be: Customers Citizens Recyclers Suppliers and much more. They can exchange information with the data flow in fast communication lines. So, these ties form loyalty with customer experience management (CXM).

How Does Waste Management Engagement Software Work?

Users can see the operations’ details with the enhanced combination of Evreka solutions, including Material Recovery Facilities (MRFs). The Customer Portal lets users see any needed point, status change, asset-related activities, and other registered info with a safe interface and master UI/UX design. So, thanks to this ease of use, you will be able to adapt to manage such complex operations in a quick onboarding time.

Through integration with operations and employee engagement platforms, Engagement gives transparent tracking for all parties at the needed level of detail. The most important features are:

• Order Management
• Entity Database
• Customizable Reporting
• Product Pricing Engine

So, you can grow your business towards sustainable resource development with proper communication towards customer loyalty and retention.

Other solutions

Asset Management

Fleet Management

Operations Management

See other solutions