{"id":38590,"date":"2022-05-27T17:05:40","date_gmt":"2022-05-27T14:05:40","guid":{"rendered":"https:\/\/evreka.co\/solutions\/engagement\/"},"modified":"2022-10-10T15:00:14","modified_gmt":"2022-10-10T12:00:14","slug":"musteri-ve-vatandas-yonetimi","status":"publish","type":"solutions","link":"https:\/\/evreka.co\/tr\/cozumler\/musteri-ve-vatandas-yonetimi\/","title":{"rendered":"M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi"},"content":{"rendered":"<section class=\"benefit-grid\">\n\t<div class=\"container\">\n\t\t<h2>Evreka M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Yaz\u0131l\u0131m\u0131, kullan\u0131c\u0131lara sunulan t\u00fcm hizmetlerin vitrini. B\u00fcy\u00fcme modelini ve kullan\u0131c\u0131 deneyimini g\u00fc\u00e7lendiren temelleri de geli\u015ftiriyor: Kesintisiz ileti\u015fim ve operasyonel i\u00e7g\u00f6r\u00fc.<\/h2>\n\t\t<ul class=\"benefit-grid-list\">\n\t\t\t\t\t\t<li>\n\t\t\t\t<figure>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2021\/01\/monitor-users-1.svg\" alt=\"monitor-users-1\">\n\t\t\t\t<\/figure>\n\t\t\t\t<p>Kapsaml\u0131 veritaban\u0131 ile payda\u015flara dair \u015feffaf bilgiler\n<\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t<li>\n\t\t\t\t<figure>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2021\/01\/office-file-hierarchy-alternate-1.svg\" alt=\"office-file-hierarchy-alternate-1\">\n\t\t\t\t<\/figure>\n\t\t\t\t<p>Ger\u00e7ek zamanl\u0131 verilere dayanan sipari\u015f y\u00f6netimi\n<\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t<li>\n\t\t\t\t<figure>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/cash-payment-coin-1-1.svg\" alt=\"cash-payment-coin-1\">\n\t\t\t\t<\/figure>\n\t\t\t\t<p>Fiyatland\u0131rma motoru sayesinde tek merkezden fiyat y\u00f6netimi\n<\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t<li>\n\t\t\t\t<figure>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2021\/01\/conversation-chat-text-1.svg\" alt=\"conversation-chat-text-1\">\n\t\t\t\t<\/figure>\n\t\t\t\t<p>M\u00fc\u015fteriler ve vatanda\u015flar ile sorunsuz ileti\u015fim\n<\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t<li>\n\t\t\t\t<figure>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/data-file-edit-1-1.svg\" alt=\"\">\n\t\t\t\t<\/figure>\n\t\t\t\t<p>Ger\u00e7ek zamanl\u0131 ve \u00f6zelle\u015ftirilebilir raporlar\n<\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t<li>\n\t\t\t\t<figure>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/benefit-icon01.svg\" alt=\"Asset tracking Benefit\">\n\t\t\t\t<\/figure>\n\t\t\t\t<p>Tedarik ve sevkiyat i\u015flemleri i\u00e7in ana merkezden y\u00f6netim\n<\/p>\n\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n<\/section>\n\n<section class=\"one-column-text\">\t\n\t<div class=\"container one-column-text-container\">\t\t\n\t\t\t\t<h2 class=\"section-title\">Evreka M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi mod\u00fcl\u00fc, sipari\u015fin al\u0131nmas\u0131ndan faturaland\u0131rmaya kadar m\u00fc\u015fteriye d\u00f6n\u00fck t\u00fcm operasyonlar\u0131 i\u00e7eriyor ve at\u0131k y\u00f6netimine olmas\u0131 gereken etkile\u015fim d\u00fczeyini kat\u0131yor.<\/h2>\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p class=\"one-column-text-text-area\">M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi, t\u00fcm payda\u015flar\u0131n kullan\u0131m\u0131na a\u00e7\u0131k bir aray\u00fcz olarak her t\u00fcrl\u00fc bilgi al\u0131\u015fveri\u015fi i\u00e7in g\u00fcvenli bir ortam sa\u011fl\u0131yor:\n<br><\/br>\n\u2022 Sipari\u015f makbuzu <br>\n\u2022 Faturaland\u0131rma <br>\n\u2022 Payda\u015flarla ilgili bilgiler <br>\n\u2022 Tahsis\/Sevkiyat faaliyetleri <br>\n\u2022 Tedarik i\u015flemleri <br>\n\u2022 Varl\u0131k y\u00f6netimi ve varl\u0131klarla ilgili di\u011fer hizmetler <br>\n\u2022 Hizmet noktas\u0131 analizi\n<br><br>\nAt\u0131k y\u00f6netimi i\u00e7in \u00f6zel geli\u015ftirilen M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi, operasyonlar aras\u0131nda bir k\u00f6pr\u00fc gibi, daha da \u00f6tesinde, operasyonlar ve m\u00fc\u015fteriler aras\u0131nda ba\u011f kuruyor. Dolay\u0131s\u0131yla m\u00fc\u015fteri sadakati de art\u0131yor. \n<br><br>\n<b>T\u00fcm Bilgiler Tek Sistemde Bulu\u015fuyor<\/b>\n<br><br>\nEvreka \u00fcr\u00fcn portf\u00f6y\u00fcn\u00fcn kat\u0131l\u0131m\u0131 te\u015fvik eden M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi mod\u00fcl\u00fc; tedarik\u00e7iler, m\u00fc\u015fteriler, vatanda\u015flar, geri d\u00f6n\u00fc\u015f\u00fcmc\u00fcler ve \u00fcreticiler gibi pek \u00e7ok payda\u015fla ilgili t\u00fcm verileri birle\u015ftiriyor:<br><br>\n\u2022 \u0130simler <br>\n\u2022 Adresler <br>\n\u2022 Vergi numaralar\u0131 <br>\n\u2022 Yeterlilik sertifikalar\u0131\n<br><br>\nFarkl\u0131 veri ak\u0131\u015flar\u0131n\u0131 bulu\u015fturan sorunsuz entegrasyon sayesinde, t\u00fcm taraflar \u015feffaf bir takip olana\u011f\u0131 yakalar. \u00dcstelik herhangi bir zamanda ve istenen ayr\u0131nt\u0131 d\u00fczeyinde!\n<br><br>\n<b>M\u00fc\u015fteriler ve Vatanda\u015flar i\u00e7in Ger\u00e7ek Zamanl\u0131 Takip <\/b>\n<br><br>\nEvreka, at\u0131k y\u00f6netiminin t\u00fcm karma\u015f\u0131k s\u00fcre\u00e7lerini u\u00e7tan uca y\u00f6netmeye elveri\u015f bir dijital planlama alan\u0131 sunuyor, sipari\u015f giri\u015finden fatura hesaplamaya kadar. Uyum i\u00e7inde y\u00fcr\u00fct\u00fclen i\u015flemlerin her a\u015famas\u0131 size kontrol ve operasyonel \u015feffafl\u0131k sa\u011fl\u0131yor.  \n<br><br>\n<b>Mod\u00fclerlik ve Entegrasyon Bir Arada<\/b>\n<br><br>\nOperat\u00f6rler at\u0131k toplamak, malzemeleri geri kazanmak veya konteyner kiralamak i\u00e7in gerekli prosed\u00fcrleri y\u00fcr\u00fct\u00fcrken, m\u00fc\u015fteriler ve vatanda\u015flar da s\u00fcrecin bir par\u00e7as\u0131na d\u00f6n\u00fc\u015f\u00fcyor. Evreka M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Mod\u00fcl\u00fc, yaz\u0131l\u0131m \u00e7\u00f6z\u00fcmlerini ve sorunsuz entegrasyonlar\u0131 herhangi bir \u00fc\u00e7\u00fcnc\u00fc taraf uygulamas\u0131yla birle\u015ftirdi\u011fi gibi mod\u00fcler kullan\u0131m imkan\u0131 da sunuyor. Ana UI\/UX tasar\u0131m\u0131 sayesinde, t\u00fcm bu \u00f6zelliklerin keyfini h\u0131zl\u0131 bir ba\u015flang\u0131\u00e7 \u200b\u200bs\u00fcresiyle kolayca \u00e7\u0131karacaks\u0131n\u0131z.\n\n<\/p>\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<\/div>\n<\/section>\n\n<section class=\"side-by-side-description side-by-side-description--landing\">\n\t<div class=\"container\">\n\n\t\t\n\t\t\t\t<div class=\"side-by-side-description-item\">\n\n\t\t\t<figure>\n\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/Entity-database-1X-2.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/Entity-database-1X-2.png 1x, https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/Entity-database-2X-2.png 2x\"\n\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\/>\n\t\t\t<\/figure>\n\n\t\t\t<div class=\"side-by-side-description-item-list\">\n\t\t\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\t\t<h3>Payda\u015f Veri Taban\u0131: Etkile\u015fimli Kay\u0131t<\/h3>\n\n\t\t\t\t\t\t<p>Bu veri taban\u0131, Evreka sistemine harici uygulamalar, portallar veya web gibi herhangi bir noktadan giren ayak izlerini bar\u0131nd\u0131r\u0131yor. Dolay\u0131s\u0131yla sistem t\u00fcm payda\u015flar hakk\u0131nda a\u015fa\u011f\u0131daki gibi de\u011ferli bilgileri i\u00e7eren etkile\u015fimli bir ileti\u015fim listesi i\u015flevi g\u00f6r\u00fcyor:<\/p><p>\u2022 Tedarik\u00e7iler<\/p><p>\u2022 M\u00fc\u015fteriler<\/p><p>\u2022 Vatanda\u015flar<\/p><p>\u2022 Geri d\u00f6n\u00fc\u015f\u00fcmc\u00fcler<\/p><p>\u2022 \u00dcreticiler<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"side-by-side-description-item\">\n\n\t\t\t<figure>\n\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/evreka.co\/wp-content\/uploads\/2021\/05\/waste-management-opportunities.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/evreka.co\/wp-content\/uploads\/2021\/05\/waste-management-opportunities.png 1x, https:\/\/evreka.co\/wp-content\/uploads\/2021\/05\/waste-management-opportunities2x.png 2x\"\n\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\/>\n\t\t\t<\/figure>\n\n\t\t\t<div class=\"side-by-side-description-item-list\">\n\t\t\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\t\t<h3>Payda\u015f Veri Taban\u0131: Etkile\u015fimli Kay\u0131t<\/h3>\n\n\t\t\t\t\t\t<p>Kolayca eri\u015filen bilgiler, y\u00f6neticilere pek \u00e7ok a\u00e7\u0131dan g\u00f6r\u00fcn\u00fcrl\u00fck sa\u011flayarak verimlili\u011fi art\u0131r\u0131yor:<\/p><p>\u2022 Kullan\u0131c\u0131 davran\u0131\u015f\u0131<\/p><p>\u2022 M\u00fc\u015fteri niyetleri<\/p><p>\u2022 S\u0131n\u0131fland\u0131rma<\/p><p>\u2022 Varl\u0131kla ilgili veriler ve \u00e7ok daha fazlas\u0131!<\/p><p>Genel olarak, payda\u015f veri taban\u0131, Evreka m\u00fc\u015fterilerinin sundu\u011fu hizmetleri kullanan ya da kullanacak olanlar\u0131n kayd\u0131 ile sipari\u015flerle olan ili\u015fkilerini y\u00f6netiyor.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"side-by-side-description-item\">\n\n\t\t\t<figure>\n\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/1-Order-Management-1X-2.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/1-Order-Management-1X-2.png 1x, https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/1-Order-Management-2X-2.png 2x\"\n\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\/>\n\t\t\t<\/figure>\n\n\t\t\t<div class=\"side-by-side-description-item-list\">\n\t\t\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\t\t<h3>Sipari\u015f Y\u00f6netimi: Tamamen Dijital<\/h3>\n\n\t\t\t\t\t\t<p>Ka\u011f\u0131d\u0131n h\u00fckm\u00fc sona erdi! Evreka&#8217;n\u0131n hepsi bir arada dijital sipari\u015f y\u00f6netim sistemi ile hem operasyonlar s\u0131ras\u0131nda hem de ofiste y\u00fczlerce belge ta\u015f\u0131ma g\u00fcnleri bitti. M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Mod\u00fcl\u00fc, hem \u00e7a\u011fr\u0131 merkezlerindeki hem de sahadaki sipari\u015f y\u00f6netimi i\u015flemlerini tamamen dijitalle\u015ftiriyor. Sipari\u015f kayd\u0131 ve teslim alma sisteminizi ger\u00e7ek zamanl\u0131 veriler ve \u00f6zelle\u015ftirilebilir se\u00e7enekler \u0131\u015f\u0131\u011f\u0131nda yap\u0131land\u0131rmaya ne dersiniz?:<\/p><p>\u2022 Payda\u015f veri taban\u0131nda ve M\u00fc\u015fteri Portal\u0131\u2019nda sipari\u015f planlar\u0131n\u0131n listesini g\u00f6r\u00fcnt\u00fcleyebilirsiniz.<\/p><p>\u2022 Bir sipari\u015fin durumu de\u011fi\u015fti\u011fi anda e-posta bildirimi alabilirsiniz.<\/p><p>\u2022 Ger\u00e7ek zamanl\u0131 ve \u015feffaf takip sa\u011flayabilirsiniz.<\/p><p>Hem belgeler hem de s\u00fcre\u00e7ler,\u00a0 Evreka M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Yaz\u0131l\u0131m\u0131 ile dijitalle\u015fti ve g\u00fc\u00e7lendi!<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"side-by-side-description-item\">\n\n\t\t\t<figure>\n\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/evreka.co\/wp-content\/uploads\/2021\/01\/Rectangle-2299-5.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/evreka.co\/wp-content\/uploads\/2021\/01\/Rectangle-2299-5.png 1x, https:\/\/evreka.co\/wp-content\/uploads\/2021\/01\/Rectangle-2299@2x-4.png 2x\"\n\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\/>\n\t\t\t<\/figure>\n\n\t\t\t<div class=\"side-by-side-description-item-list\">\n\t\t\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\t\t<h3>Fiyatland\u0131rma Motoru. Ticari ve End\u00fcstriyel At\u0131k Y\u00f6netiminin Geli\u015fimi<\/h3>\n\n\t\t\t\t\t\t<p>Fiyatland\u0131rma motoru sayesinde m\u00fc\u015fterilerinizle her zaman ve her yerde do\u011fru fiyatlar\u0131 kaydederek payla\u015fabilirsiniz. Fiyatlar\u0131 merkezi olarak y\u00f6neterek t\u00fcm kanallarda uyumlu hale getirebilirsiniz. \u00dcstelik, pazar pay\u0131 gibi finansal katsay\u0131lar ile:\u00a0<\/p><p>\u2022 Kulland\u0131k\u00e7a \u00f6de (pay-as-you-throw) sistemleri\u00a0<\/p><p>\u2022 \u00dcretici sorumluluk kurulu\u015flar\u0131 (PRO&#8217;lar) faaliyetleri\u00a0<\/p><p>\u2022 Geni\u015fletilmi\u015f \u00fcretici sorumlulu\u011fu (EPR) uygulamalar\u0131 gibi pek \u00e7ok i\u015flem daha kolay uygulanmaya ba\u015fl\u0131yor.\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"side-by-side-description-item\">\n\n\t\t\t<figure>\n\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/Rectangle-2299-3.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/Rectangle-2299-3.png 1x, https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/Rectangle-2299@2x-4.png 2x\"\n\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\/>\n\t\t\t<\/figure>\n\n\t\t\t<div class=\"side-by-side-description-item-list\">\n\t\t\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\t\t<h3>\u015eeffaf \u0130leti\u015fim: M\u00fc\u015fteri Ya\u015fam D\u00f6ng\u00fcs\u00fcn\u00fc Takip Edin<\/h3>\n\n\t\t\t\t\t\t<p><span style=\"font-size: revert;\">Evreka M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Mod\u00fcl\u00fc, m\u00fc\u015fteri etkile\u015fimlerini ekipler ve operasyonlar aras\u0131nda senkronize ederek t\u00fcm at\u0131k y\u00f6netimi operasyonlar\u0131n\u0131 geli\u015ftiriyor. Bir ba\u015fka deyi\u015fle, m\u00fc\u015fteri ya\u015fam d\u00f6ng\u00fcs\u00fc i\u00e7in bir kay\u0131t sistemi olarak \u00e7al\u0131\u015f\u0131yor. Bu \u015fekilde i\u015fletmelerin operasyon kapasitesi de geli\u015fiyor:<\/span><\/p><p>\u2022 Takip<\/p><p>\u2022 Otomasyon<\/p><p>\u2022 Analiz<\/p><p>\u2022 \u015eeffafl\u0131k sayesinde m\u00fc\u015fteri deneyimi optimizasyonu<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"side-by-side-description-item\">\n\n\t\t\t<figure>\n\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/Rectangle-2299-1.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/Rectangle-2299-1.png 1x, https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/Rectangle-2299@2x-2.png 2x\"\n\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\/>\n\t\t\t<\/figure>\n\n\t\t\t<div class=\"side-by-side-description-item-list\">\n\t\t\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\t\t<h3>Entegre Raporlama: At\u0131k Y\u00f6netiminin Can Damar\u0131<\/h3>\n\n\t\t\t\t\t\t<p><span style=\"font-size: revert;\">Kullan\u0131c\u0131lar, Evreka raporlama arac\u0131yla M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi kapsam\u0131ndaki t\u00fcm ayr\u0131nt\u0131lar\u0131 tutarl\u0131, g\u00f6rsel a\u00e7\u0131dan \u00e7arp\u0131c\u0131 ve etkile\u015fimli i\u00e7g\u00f6r\u00fclere d\u00f6n\u00fc\u015ft\u00fcrebiliyor. Bilgilendirici ve kolayca kullan\u0131lan rapor panosunda herhangi bir kullan\u0131c\u0131 \u015funlar\u0131 yapabilir:<\/span><\/p><p>\u2022 Etkileyici g\u00f6rselle\u015ftirmelerle zenginle\u015fen veri \u00f6zetini inceleyebilir.<\/p><p>\u2022 Veri k\u00fcmelerini filtreleyebilir.<\/p><p>\u2022 Kontrol panelini \u00f6zelle\u015ftirebilir.<\/p><p>\u2022 Verileri d\u0131\u015fa aktarabilir.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"side-by-side-description-item\">\n\n\t\t\t<figure>\n\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/2-Order-management-1X-2.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/2-Order-management-1X-2.png 1x, https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/2-Order-management-2X-1.png 2x\"\n\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\/>\n\t\t\t<\/figure>\n\n\t\t\t<div class=\"side-by-side-description-item-list\">\n\t\t\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\t\t<h3>Evreka M\u00fc\u015fteri ve Vatanda\u015f Yaz\u0131l\u0131m\u0131 Hangi Sorunlar\u0131 \u00c7\u00f6z\u00fcyor?<\/h3>\n\n\t\t\t\t\t\t<p>\u2022 M\u00fc\u015fterilerle ve payda\u015flar aras\u0131ndaki hatal\u0131 ileti\u015fim<\/p><p>\u2022 Ekipler aras\u0131 koordinasyon eksikli\u011fi<\/p><p>\u2022 Yo\u011fun bili\u015fsel y\u00fck ve do\u011furdu\u011fu hatalar<\/p><p>\u2022 Farkl\u0131 veri ak\u0131\u015flar\u0131ndan kaynaklanan verimsiz ve karma\u015f\u0131k raporlama<\/p><p>\u2022 Geli\u015fmeleri m\u00fc\u015fterilere raporlayamama<\/p><p>\u2022 Yetersiz, karma\u015f\u0131k ve g\u00fcvenlik d\u00fczeyi d\u00fc\u015f\u00fck kullan\u0131c\u0131 aray\u00fcz\u00fc problemleri<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"side-by-side-description-item\">\n\n\t\t\t<figure>\n\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/Rectangle-2299-5.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/Rectangle-2299-5.png 1x, https:\/\/evreka.co\/wp-content\/uploads\/2021\/01\/Rectangle-2299-4.png 2x\"\n\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\/>\n\t\t\t<\/figure>\n\n\t\t\t<div class=\"side-by-side-description-item-list\">\n\t\t\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\t\t<h3>Evreka M\u00fc\u015fteri ve Vatanda\u015f Yaz\u0131l\u0131m\u0131 Faydalar\u0131<\/h3>\n\n\t\t\t\t\t\t<p>\u2022 \u00c7a\u011fr\u0131 merkezine gelen trafi\u011fi azalt\u0131n<\/p><p>\u2022 M\u00fc\u015fteri memnuniyeti ve elde tutma oran\u0131n\u0131 art\u0131r\u0131n.<\/p><p>\u2022 Dijital y\u00f6netim deste\u011fi ve kapsaml\u0131 raporlama ile operasyonlar\u0131 geli\u015ftirin.<\/p><p>\u2022 Stratejik karar verme s\u00fcre\u00e7lerini iyile\u015ftirin.<\/p><p>\u2022 Tek bir merkezde \u00f6zelle\u015ftirilmi\u015f metrikler olu\u015fturun, d\u00fczenleyin ve da\u011f\u0131t\u0131n.<\/p><p>\u2022 Kolay tasar\u0131m ve kullan\u0131c\u0131 dostu \u00f6zellikler sayesinde sisteme \u00e7ok k\u0131sa s\u00fcrede adapte olun.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n\n<section class=\"featured-downloads\">\t<figure class=\"featured-downloads-cover\">\n\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/Evreka-Customer-Management-Module.png\" alt=\"\">\n\t<\/figure>\t<div class=\"featured-downloads-box\">\n\t\t<h3>\u0130lgili Bro\u015f\u00fcrleri \u0130ndirmek \u0130\u00e7in T\u0131klay\u0131n\u0131z<\/h3>\n\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t<li class=\"featured-downloads-item\">\n\t\t\t\t\t <a href=\"javascript:void( window.open( 'https:\/\/form.jotform.com\/221317151618954', 'blank', 'scrollbars=yes, toolbar=no, width=700, height=600' ) ) \">\n\t\t\t\t\t\t<figure class=\"featured-downloads-type\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/engagement.svg\" alt=\"\">\n\t\t\t\t\t\t\t<figcaption>M\u00fc\u015fteri &#038; Vatanda\u015f Y.<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\t\t\t\t\t\t\t<li class=\"featured-downloads-item\">\n\t\t\t\t\t <a href=\"javascript:void( window.open( 'https:\/\/form.jotform.com\/221316723085956', 'blank', 'scrollbars=yes, toolbar=no, width=700, height=600' ) ) \">\n\t\t\t\t\t\t<figure class=\"featured-downloads-type\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/operations.svg\" alt=\"\">\n\t\t\t\t\t\t\t<figcaption>Operasyon Y\u00f6netimi<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\t\t\t\t\t\t\t<li class=\"featured-downloads-item\">\n\t\t\t\t\t <a href=\"javascript:void( window.open( 'https:\/\/form.jotform.com\/221286407303954', 'blank', 'scrollbars=yes, toolbar=no, width=700, height=600' ) ) \">\n\t\t\t\t\t\t<figure class=\"featured-downloads-type\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2022\/05\/asset.svg\" alt=\"\">\n\t\t\t\t\t\t\t<figcaption>Varl\u0131k Y\u00f6netimi<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\t\t<\/ul>\t\n\t<\/div>\n<\/section>\n\n<section class=\"cta-section\">\n\t<p>\n\t\tEvreka M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Yaz\u0131l\u0131m\u0131, kullan\u0131c\u0131lara sunulan t\u00fcm hizmetlerin vitrini. B\u00fcy\u00fcme modelini ve kullan\u0131c\u0131 deneyimini g\u00fc\u00e7lendiren temelleri de geli\u015ftiriyor: Kesintisiz ileti\u015fim ve operasyonel i\u00e7g\u00f6r\u00fc.\t<\/p>\n\t\n\t\t<a href=\"#e-book-download-modal\" class=\"primary-button primary-button--block open-modal\">\u00dccretsiz Demo\t<\/a>\n\t\t\n\t\n\t\t\n\t\t<section id=\"e-book-download-modal\" class=\"modal-wrap mfp-hide e-book-download-modal\"> \t\n\t\t<iframe\n\t\t  id=\"JotFormIFrame-212692976313967\"\n\t\t  title=\"Evreka Smart Waste Solutions\"    \n\t\t  allowtransparency=\"true\"\n\t\t  allowfullscreen=\"true\"\n\t\t  allow=\"geolocation; microphone; camera\"\n\t\t  src=\"https:\/\/form.jotform.com\/212692976313967\"\n\t\t  frameborder=\"0\"\n\t\t  style=\"\n\t\t  min-width: 100%;\n\t\t  height:539px;\n\t\t  border:none;\"\n\t\t  scrolling=\"no\"\n\t\t>\n\t\t<\/iframe>\n\t\t<script type=\"text\/javascript\">\n\t\t  var ifr = document.getElementById(\"JotFormIFrame-212692976313967\");\n\t\t  if (ifr) {\n\t\t\tvar src = ifr.src;\n\t\t\tvar iframeParams = [];\n\t\t\tif (window.location.href && window.location.href.indexOf(\"?\") > -1) {\n\t\t\t  iframeParams = iframeParams.concat(window.location.href.substr(window.location.href.indexOf(\"?\") + 1).split('&'));\n\t\t\t}\n\t\t\tif (src && src.indexOf(\"?\") > -1) {\n\t\t\t  iframeParams = iframeParams.concat(src.substr(src.indexOf(\"?\") + 1).split(\"&\"));\n\t\t\t  src = src.substr(0, src.indexOf(\"?\"))\n\t\t\t}\n\t\t\tiframeParams.push(\"isIframeEmbed=1\");\n\t\t\tifr.src = src + \"?\" + iframeParams.join('&');\n\t\t  }\n\t\t  window.handleIFrameMessage = function(e) {\n\t\t\tif (typeof e.data === 'object') { return; }\n\t\t\tvar args = e.data.split(\":\");\n\t\t\tif (args.length > 2) { iframe = document.getElementById(\"JotFormIFrame-\" + args[(args.length - 1)]); } else { iframe = document.getElementById(\"JotFormIFrame\"); }\n\t\t\tif (!iframe) { return; }\n\t\t\tswitch (args[0]) {\n\t\t\t  case \"scrollIntoView\":\n\t\t\t\tiframe.scrollIntoView();\n\t\t\t\tbreak;\n\t\t\t  case \"setHeight\":\n\t\t\t\tiframe.style.height = args[1] + \"px\";\n\t\t\t\tbreak;\n\t\t\t  case \"collapseErrorPage\":\n\t\t\t\tif (iframe.clientHeight > window.innerHeight) {\n\t\t\t\t  iframe.style.height = window.innerHeight + \"px\";\n\t\t\t\t}\n\t\t\t\tbreak;\n\t\t\t  case \"reloadPage\":\n\t\t\t\twindow.location.reload();\n\t\t\t\tbreak;\n\t\t\t  case \"loadScript\":\n\t\t\t\tif( !window.isPermitted(e.origin, ['jotform.com', 'jotform.pro']) ) { break; }\n\t\t\t\tvar src = args[1];\n\t\t\t\tif (args.length > 3) {\n\t\t\t\t\tsrc = args[1] + ':' + args[2];\n\t\t\t\t}\n\t\t\t\tvar script = document.createElement('script');\n\t\t\t\tscript.src = src;\n\t\t\t\tscript.type = 'text\/javascript';\n\t\t\t\tdocument.body.appendChild(script);\n\t\t\t\tbreak;\n\t\t\t  case \"exitFullscreen\":\n\t\t\t\tif      (window.document.exitFullscreen)        window.document.exitFullscreen();\n\t\t\t\telse if (window.document.mozCancelFullScreen)   window.document.mozCancelFullScreen();\n\t\t\t\telse if (window.document.mozCancelFullscreen)   window.document.mozCancelFullScreen();\n\t\t\t\telse if (window.document.webkitExitFullscreen)  window.document.webkitExitFullscreen();\n\t\t\t\telse if (window.document.msExitFullscreen)      window.document.msExitFullscreen();\n\t\t\t\tbreak;\n\t\t\t}\n\t\t\tvar isJotForm = (e.origin.indexOf(\"jotform\") > -1) ? true : false;\n\t\t\tif(isJotForm && \"contentWindow\" in iframe && \"postMessage\" in iframe.contentWindow) {\n\t\t\t  var urls = {\"docurl\":encodeURIComponent(document.URL),\"referrer\":encodeURIComponent(document.referrer)};\n\t\t\t  iframe.contentWindow.postMessage(JSON.stringify({\"type\":\"urls\",\"value\":urls}), \"*\");\n\t\t\t}\n\t\t  };\n\t\t  window.isPermitted = function(originUrl, whitelisted_domains) {\n\t\t\tvar url = document.createElement('a');\n\t\t\turl.href = originUrl;\n\t\t\tvar hostname = url.hostname;\n\t\t\tvar result = false;\n\t\t\tif( typeof hostname !== 'undefined' ) {\n\t\t\t  whitelisted_domains.forEach(function(element) {\n\t\t\t\t  if( hostname.slice((-1 * element.length - 1)) === '.'.concat(element) ||  hostname === element ) {\n\t\t\t\t\t  result = true;\n\t\t\t\t  }\n\t\t\t  });\n\t\t\t  return result;\n\t\t\t}\n\t\t  };\n\t\t  if (window.addEventListener) {\n\t\t\twindow.addEventListener(\"message\", handleIFrameMessage, false);\n\t\t  } else if (window.attachEvent) {\n\t\t\twindow.attachEvent(\"onmessage\", handleIFrameMessage);\n\t\t  }\n\t\t  <\/script>\n\n\t<\/section>\n\t\n\n<\/section>\n\n<section class=\"faq-block\">\n    <div class=\"container\">\n        <div class=\"faq-block-info\">\n            <h2>SSS<\/h2>\n            <p><\/p>\n            <div class=\"accordion scrollbar-outer\">\n                                    <div class=\"accordion-item faq-accordion-item\">\n                        <h5 class=\"faq-question\"><span>M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netiminin At\u0131k Y\u00f6netimindeki Yeri Nedir?<\/span><img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/themes\/evreka-theme\/assets\/img\/icon\/angle-down.svg\"><\/h5>\n                        <div class=\"accordion-item-content\">\n                            <p>At\u0131k y\u00f6netimi sadece temizli\u011fi ve s\u00fcrd\u00fcr\u00fclebilirli\u011fi sa\u011flamakla kalmaz, ayn\u0131 zamanda bir\u00e7ok payda\u015f\u0131 i\u00e7eren bir de\u011fer zinciridir. Kat\u0131l\u0131mc\u0131l\u0131k, bu zincir aras\u0131ndaki ba\u011flant\u0131y\u0131 kurar ve kullan\u0131c\u0131lar\u0131n t\u00fcm hizmetlerle ba\u011flant\u0131s\u0131n\u0131 etkile\u015fimli bir \u015fekilde art\u0131rmas\u0131n\u0131 sa\u011flar. B\u00f6ylece sipari\u015f giri\u015finden faturaland\u0131rmaya kadar at\u0131k y\u00f6netiminin her ad\u0131m\u0131 i\u00e7in gerekli veri ve ileti\u015fim ak\u0131\u015f\u0131 ger\u00e7ekle\u015fir. En sonunda da at\u0131ktan yeni bir kaynak ve de\u011fer yarat\u0131l\u0131r. <\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion-item faq-accordion-item\">\n                        <h5 class=\"faq-question\"><span>Payda\u015f Y\u00f6netimi Neden \u00d6nemlidir?<\/span><img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/themes\/evreka-theme\/assets\/img\/icon\/angle-down.svg\"><\/h5>\n                        <div class=\"accordion-item-content\">\n                            <p>At\u0131\u011f\u0131n kayna\u011f\u0131, \u00fcretim ve t\u00fcketimi kapsayan kalabal\u0131k eylemlerdir. Benzer bi\u00e7imde, verimli at\u0131k y\u00f6netimi ve at\u0131\u011f\u0131 bir kaynak olarak yeniden kazanmak da kat\u0131l\u0131mc\u0131 bir s\u00fcre\u00e7tir. M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Yaz\u0131l\u0131m\u0131, ger\u00e7ek zamanl\u0131 takip ile \u00fcretkenli\u011fi art\u0131rmak i\u00e7in t\u00fcm operasyonlar baz\u0131nda m\u00fc\u015fteri ya\u015fam d\u00f6ng\u00fcs\u00fcn\u00fc y\u00f6netir. B\u00f6ylece payda\u015f y\u00f6netimi platformlar\u0131 ile m\u00fc\u015fteri tutma oran\u0131 artarken harcanan enerji, zaman ve para azal\u0131r.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion-item faq-accordion-item\">\n                        <h5 class=\"faq-question\"><span>M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Yaz\u0131l\u0131m\u0131 Nedir?<\/span><img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/themes\/evreka-theme\/assets\/img\/icon\/angle-down.svg\"><\/h5>\n                        <div class=\"accordion-item-content\">\n                            <p>Evreka M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Yaz\u0131l\u0131m\u0131, payda\u015flar i\u00e7in m\u00fc\u015fterilerle ba\u011flant\u0131l\u0131 t\u00fcm faaliyetlerin ve ileti\u015fim kanallar\u0131n\u0131n birle\u015fimidir. Sipari\u015f talebinden faturaland\u0131rmaya kadar t\u00fcm i\u015flemlerin arzu edilen \u015feffafl\u0131k d\u00fczeyinde ve belli bir standartta y\u00fcr\u00fct\u00fclmesini sa\u011flar. Yararlanan payda\u015flar: <br><br> \u2022 M\u00fc\u015fteriler <br> \u2022 Vatanda\u015flar <br> \u2022 Geri d\u00f6n\u00fc\u015f\u00fcmc\u00fcler <br> \u2022 \u00dcreticiler ve daha fazlas\u0131 olabilir. <br><br> Kullan\u0131c\u0131lar h\u0131zl\u0131, kolay kullan\u0131ml\u0131 ve kesintisiz ileti\u015fim kanallar\u0131 arac\u0131l\u0131\u011f\u0131yla bilgi al\u0131\u015fveri\u015fi yapabilir. Bu \u015fekilde m\u00fc\u015fteri deneyimi y\u00f6netimi (CXM) geli\u015fir, hizmet kalitesi ve kullan\u0131c\u0131 sadakati artar. <\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion-item faq-accordion-item\">\n                        <h5 class=\"faq-question\"><span>M\u00fc\u015fteri ve Vatanda\u015f Y\u00f6netimi Yaz\u0131l\u0131m\u0131 Nas\u0131l \u00c7al\u0131\u015f\u0131r?<\/span><img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/themes\/evreka-theme\/assets\/img\/icon\/angle-down.svg\"><\/h5>\n                        <div class=\"accordion-item-content\">\n                            <p>Kullan\u0131c\u0131lar, at\u0131k toplama tesisleri (MRF) dahil olmak \u00fczere, Evreka \u00e7\u00f6z\u00fcmlerinin geli\u015fmi\u015f kombinasyonu ile operasyonlar\u0131n ayr\u0131nt\u0131lar\u0131n\u0131 g\u00f6rebilir. Kullan\u0131c\u0131 dostu bir UI\/UX tasar\u0131m\u0131na sahip M\u00fc\u015fteri Portal\u0131, g\u00fcvenli bir merkezde tutulan veriler arac\u0131l\u0131\u011f\u0131yla: <br><br> \u2022 Hizmet noktalar\u0131n\u0131 <br> \u2022 Durum de\u011fi\u015fikliklerini <br> \u2022 Varl\u0131klarla ilgili faaliyetleri ve di\u011fer kay\u0131tl\u0131 bilgileri g\u00f6rmelerini sa\u011flar. <br><br> Bu \u00f6zelliklerin \u00f6tesinde, operasyonlar ve \u00e7al\u0131\u015fanlara d\u00f6n\u00fck platformlarla kurulan entegrasyon, t\u00fcm taraflar i\u00e7in \u015feffaf ve talep edilen ayr\u0131nt\u0131 d\u00fczeyinde takip imkan\u0131 sunar. Di\u011fer fark yaratan \u00f6zellikler ise \u015funlard\u0131r: <br><br> \u2022 Sipari\u015f y\u00f6netimi <br> \u2022 Payda\u015f veri taban\u0131 <br> \u2022 \u00d6zelle\u015ftirilebilir raporlama <br> \u2022 Fiyatland\u0131rma motoru <br><br> B\u00f6ylece, m\u00fc\u015fteri elde tutma oran\u0131 ve kullan\u0131c\u0131 sadakatini art\u0131ran do\u011fru ileti\u015fimin g\u00fcc\u00fcyle s\u00fcrd\u00fcr\u00fclebilir kaynak geli\u015ftirme pazar\u0131nda bir lidere d\u00f6n\u00fc\u015febilirsiniz!<\/p>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>       \n    <\/div>\n<\/section>\n\n<section class=\"features-card-grid\">\t<h2 class=\"section-title\">\u0130lgili \u00c7\u00f6z\u00fcmler<\/h2>\t<div class=\"container\">\t\t<a href=\"https:\/\/evreka.co\/tr\/cozumler\/konteyner-yonetimi\/\" class=\"features-card-grid-item\">\n\t\t\t<figure><img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/asset.png\" alt=\"\"><\/figure>\n\t\t\t<h3>Konteyner Y\u00f6netimi<\/h3>\n\t\t<\/a>\t\t<a href=\"https:\/\/evreka.co\/tr\/cozumler\/filo-yonetimi\/\" class=\"features-card-grid-item\">\n\t\t\t<figure><img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/fleet.png\" alt=\"\"><\/figure>\n\t\t\t<h3>Filo Y\u00f6netimi<\/h3>\n\t\t<\/a>\t\t<a href=\"https:\/\/evreka.co\/tr\/cozumler\/operasyon-yonetimi\/\" class=\"features-card-grid-item\">\n\t\t\t<figure><img decoding=\"async\" src=\"https:\/\/evreka.co\/wp-content\/uploads\/2020\/12\/ops.png\" alt=\"\"><\/figure>\n\t\t\t<h3>Operasyon Y\u00f6netimi<\/h3>\n\t\t<\/a>\t<\/div>\n\t<a href=\"https:\/\/evreka.co\/tr\/yazilim-cozumleri\/\" class=\"primary-button\">D\u0130\u011eER \u00c7\u00d6Z\u00dcMLER\u0130 KE\u015eFED\u0130N<\/a>\n<\/section>","protected":false},"template":"","solution_type":[90],"class_list":["post-38590","solutions","type-solutions","status-publish","hentry","solution_type-yazilim"],"acf":[],"_links":{"self":[{"href":"https:\/\/evreka.co\/tr\/wp-json\/wp\/v2\/solutions\/38590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evreka.co\/tr\/wp-json\/wp\/v2\/solutions"}],"about":[{"href":"https:\/\/evreka.co\/tr\/wp-json\/wp\/v2\/types\/solutions"}],"wp:attachment":[{"href":"https:\/\/evreka.co\/tr\/wp-json\/wp\/v2\/media?parent=38590"}],"wp:term":[{"taxonomy":"solution_type","embeddable":true,"href":"https:\/\/evreka.co\/tr\/wp-json\/wp\/v2\/solution_type?post=38590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}